Over 2 hours arrival delay – 400% of one-way fare (but no more than $1,300). On domestic and international flights, passengers denied boarding involuntarily from an oversold flight are entitled to compensation if passenger is offered alternate transport which results in a delay in arrival time as follows:Ġ to 1 hour arrival delay – No compensation.ġ to 2 hour arrival delay – 200% of one-way fare (but no more than $650). If passenger is denied boarding involuntarily, he/she is entitled to a payment of ‘‘denied boarding compensation’’ from the airline except in special circumstances. If a flight is oversold (more passengers hold confirmed reservations than there are seats available), airline personnel must first ask for volunteers who will give up their reservation willingly, in exchange for compensation of the airline’s choosing.
Complimentary pre-flight drink and chocolates and premium meal service. Blankets, pillows and amenity kits provided. Seat pitch of 78 inch on a lie-flat bed. Similar to business class but with 78 inch with 31 inch width and seats that transform into fully lie flat beds. Available on flights within the US and Canada. Seat pitch of seat pitch of 38 inch, seat width of 20-21 inch and 6 inch recline. Premium quality meals and snacks provided complimentary. Complimentary drinks, including alcoholic beverages. Seat-back audio/video on demand provided as well as streaming using your own device. Similar to Economy Class but with a 35 inch seat pitch and recline of up to 6 inches. All purchases to be made using a credit card or debit card. Wi-Fi available to purchase on most flights. In-flight power on all international flights and some domestic flights. Non-alcoholic beverages, beer and wine served complimentary on most flights. 
Meals and snacks on some flights need to be purchased.
Complimentary meal service with mid-flight snack on most flights. Headphones provided complimentary on most flights. Other flights have audio/video available for streaming to your own device. Audio/video on demand on some flights. Seat pitch of 31 inch with 17 to 18 inch width and 4 inch recline. To find out the in flight entertainment, in flight meal offering and seat pitch for your flight click here and in put your flight number.
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